Privacy Policy of Mr. Blazer
Introduction
At Mr. Blazer, we value the trust you place in us. This Privacy Policy outlines how we collect, process, use, disclose, and protect your personal information when you interact with our platform, products, and services.
This policy is in accordance with the Information Technology Act, 2000, the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011, and aligns with global best practices.
- Scope
This Privacy Policy applies to:
- All visitors and users of our website (www.mrblazer.in)
- All interactions with our brand via mobile, desktop, or any device
- All services and products offered under the Mr. Blazer brand
By accessing or using our website and services, you agree to the terms of this Privacy Policy.
- Information We Collect
We collect the following categories of information:
- Personal Information
Information you voluntarily provide to us during registration, order placement, or customer service:
- Full Name
- Email Address
- Mobile Number
- Billing and Shipping Address
- Date of Birth
- Gender
- Payment information (processed securely via third-party gateways; like (Razorpay) we do not store full card details)
- GST details (if applicable)
- Sensitive Personal Data or Information (SPDI)
As defined under Indian law, this may include:
- Financial information (e.g., card number, UPI ID – processed through secure payment gateways)
- Login credentials (protected via encryption)
- Technical and Usage Information
Automatically collected data:
- IP address
- Browser type, device ID, and OS version
- Pages visited, session duration, bounce rates
- Referring URLs and search terms
- Cookies and tracking pixels data
- How We Use Your Information
Your information is used to enhance your shopping experience, support business operations, and ensure legal compliance. Specifically, we use it to:
- Process and fulfil orders
- Deliver products and services
- Manage your account and order history
- Send updates, offers, transactional emails, and promotional content
- Improve website functionality, UX, and customer service
- Detect fraud, unauthorized activity, and security issues
- Comply with legal, tax, and regulatory obligations
- Legal Basis for Processing
We process your information based on:
- Your explicit consent
- Performance of a contract (order fulfilment)
- Legal obligations
- Legitimate interests (site optimization, fraud detection)
- Disclosure of Your Information
We may share your information with:
- Third-Party Service Providers
To perform core functions such as:
- Payment processing (e.g., Razorpay, Paytm, Cashfree)
- Logistics and shipping (e.g., Delhivery, Blue Dart, India Post)
- IT infrastructure and hosting
- Marketing and advertising platforms (e.g., Google Ads, Meta, Mailchimp)
- Compliance and Legal Requirements
- Regulatory and governmental authorities, as required by law
- To enforce terms, prevent fraud, or protect rights and property
- Business Transfers
In the event of a merger, acquisition, or sale, customer information may be part of the transferred assets.
- Cookies and Tracking Technologies
We use cookies, beacons, scripts, and similar technologies to:
- Store preferences
- Authenticate users
- Track shopping cart activity
- Understand site traffic and visitor behaviour
- Deliver tailored ads and content
You may disable cookies via browser settings, but this may impact certain functionalities of the website.
- Data Retention
We retain your personal data only as long as necessary to:
- Fulfil the purposes for which it was collected
- Comply with legal obligations
- Resolve disputes and enforce our agreements
Post-fulfilment, certain data may be archived securely for tax and audit purposes.
- Data Security
We implement robust security practices, including:
- SSL encryption for data transmission
- Secure servers and firewalls
- Access controls and two-factor authentication
- Regular security audits and vulnerability scanning
While we take all reasonable measures, no system is 100% secure. You are responsible for keeping your account credentials confidential.
- Your Rights and Controls
As a user, you have the right to:
- Access, correct, or delete your personal information
- Withdraw consent for specific processing
- Opt-out of promotional communications
- Raise a grievance or data-related query
To exercise these rights, email us at support@mrblazer.in with the subject line: Data Request – Mr. Blazer.
- Children’s Privacy
Our services are not directed toward children under the age of 18. We do not knowingly collect data from minors. If you believe your child has shared information with us, please contact us for removal.
- Third-Party Links
Our website may contain links to external websites. We are not responsible for their privacy policies or practices. We recommend reviewing their privacy statements before engaging with such websites.
- International Data Transfers
While our operations are India-based, if any of our service providers are located outside India, data may be processed in those jurisdictions under strict contractual obligations and safeguards in line with Indian laws.
- Policy Updates
We reserve the right to revise this Privacy Policy periodically. Changes will be updated on this page with a revised “Effective Date”. Continued use of our services post-changes constitutes your acceptance of the revised policy.
- Grievance Redressal
For queries, concerns, or complaints regarding this policy or your data, please contact:
Grievance Officer:
Email: support@mrblazer.in
Phone: 8102076145
Response Time: Within 15 working days
- Governing Law and Jurisdiction
This Privacy Policy is governed by the laws of India. Any disputes arising under this policy shall be subject to the jurisdiction of courts in e.g., Delhi, India.