Cancellation and Refund Policy

At Mr. Blazer, your satisfaction is our priority. We strive to offer a smooth and transparent cancellation and refund process to make your shopping experience worry-free.

1. Order Cancellation Policy
2. Cancellation by the Customer (Before Dispatch)

• You may cancel your order before it is shipped.
• To cancel, log into your account and visit My Orders, or contact us via email or phone.
• If payment has been made, a full refund will be issued to the original payment method.
• Orders cannot be cancelled once dispatched or marked as “Shipped”.

1. Cancellation by the Customer (After Dispatch)

• If the order has been dispatched, cancellation is not permitted.
• In such cases, you may initiate a return request after receiving the product (as per the Return & Refund Policy).

1. Cancellation by Mr. Blazer

Your order may be cancelled by us in the following cases:

• Item is out of stock or discontinued
• Incorrect pricing or technical errors
• Suspicious or fraudulent order activity
• Incomplete or unverifiable address/contact details

If we cancel your order:

• You will be notified via email/SMS/phone.
• A full refund will be initiated to the original payment method.

2. Refund Policy
3. Refund Eligibility

Refunds are applicable under the following conditions:

• Order cancelled before dispatch
• Return request approved after quality inspection (as per Return Policy)
• Product delivered in a damaged, defective, or wrong condition

1. Refund Modes

Refunds will be processed via the same payment method used at the time of purchase:

• UPI/Wallets/Net Banking/Cards: 5–7 business days
• Cash on Delivery (COD): Refunds will be made to your provided bank account via NEFT/IMPS after product return is verified

You must provide:

• Bank Name
• Account Holder Name
• Account Number
• IFSC Code

1. Refund Timeframe

• Refunds are processed within 2–4 working days after product inspection and approval.
• The total refund time (including bank processing) may take up to 7–10 working days.

1. Partial Refunds

Partial refunds may be issued if:

• Part of the order was cancelled or returned
• Price adjustment after order placement (in case of pricing error)
• Promotional vouchers used with partial product return

3. Non-Refundable Items

Refunds will not be issued under the following conditions:

• Return initiated after the allowed return period
• Product used, damaged, or not in original condition/packaging
• Items like innerwear, masks, customized/made-to-order outfits (unless defective)

4. Exchange Option

• At present, we do not offer direct exchanges.
• You can return the product and place a fresh order for the desired item.

5. How to Request a Refund or Cancellation

You can raise a cancellation or refund request by:

• Logging into your Mr. Blazer account → My Orders → Cancel Order / Request Return
• Emailing us at: support@mrblazer.in
• Calling Customer Support: +91-8102076145

Please provide:

• Order ID
• Reason for cancellation/return
• Images of the product (if applicable)

6. Contact Us

If you have any questions about cancellations or refunds, please contact:

Mr. Blazer – Customer Care
Email: support@mrblazer.in
Phone: +91-8102076145