Shipping and Delivery Polic

Website: www.mrblazer.in
Brand Name: Mr. Blazer
Customer Support: support@mrblazer.in | +91-8102076145

At Mr. Blazer, we are committed to delivering your favourite ethnic fashion products to your doorstep safely and on time. This Shipping and Delivery Policy outlines the terms and conditions under which we deliver products ordered through our website.

1. Shipping Locations

We currently ship to all serviceable pin codes across India.
International shipping is not available at this time.

2. Order Processing Time

• Orders are typically processed within 1–2 business days after order confirmation.
• Orders placed on weekends or public holidays will be processed on the next working day.
• In case of high order volume, processing times may be slightly delayed.

3. Delivery Timeframe

Delivery timelines vary based on location and courier service. Estimated delivery times are:

Location Type	Estimated Delivery Time
Metro Cities	2–4 business days
Tier 1 & Tier 2 Cities	3–6 business days
Remote/Rural Areas	5–9 business days

Note: These are estimated delivery timelines and may vary due to unforeseen circumstances such as weather conditions, strikes, or logistical issues.

4. Shipping Charges

• Standard Shipping: FREE for all prepaid orders above ₹999.
• For orders below ₹999, a nominal shipping fee of ₹49–₹99 may apply (visible at checkout).
• COD (Cash on Delivery) may carry an additional service fee of ₹50.

5. Tracking Your Order

• Once shipped, you will receive a confirmation email/SMS with a tracking ID and courier partner details.
• You can track your order in the My Orders section of your account or directly through the courier’s website using the tracking number.

 

6. Delivery Attempts

• Our delivery partners will make up to 3 delivery attempts at the provided address.
• If the recipient is unavailable or the address is incorrect, the order may be returned to our warehouse.
• You may be contacted via phone or SMS before delivery for confirmation.

7. Delayed or Failed Deliveries

Delivery may be delayed due to:

• Incorrect or incomplete address
• Recipient not available
• Force majeure events (natural disasters, lockdowns, etc.)
• Courier partner delays

In such cases, our support team will assist you with updates or resolutions.

8. Delivery Partner

We work with reputed courier partners (such as Delhivery, Blue Dart, Ekart, DTDC, etc.) to ensure fast and reliable shipping across India.

9. Packaging and Safety

• All products are shipped in tamper-proof packaging with safety and hygiene protocols.
• Fragile items or gift orders are specially packed to ensure safe transit.

10. Damaged or Lost in Transit

If your order is received in a damaged condition, or appears to be lost in transit, please notify us within 24–48 hours of delivery or the expected delivery date.
We will investigate and resolve the issue by:

• Offering a replacement (if available), or
• Issuing a full refund

11. Contact Us

For any shipping-related queries or delivery support, please reach out to:

Mr. Blazer – Customer Support Team
📧 Email: support@mrblazer.in
📞 Phone: +91-8102076145
🕒 Working Hours: 10:00 AM – 7:00 PM (Mon–Sat)